Service and Warranties

Call us at 503-649-6050 for our on-site service department for sewing machines, embroidery machines and vacuum cleaners!

Our goal is for you to be completely satisfied with any product you purchase from us, and with any service you obtain from us. To meet that goal, we very selectively carry only the highest quality products, and we provide the best warranties and service that we can.

SERVICE

Whether you simply want routine maintenance of your sewing machine, embroidery machine or vacuum, or if something is not working quite as you think it should, we can help.

  • For quick service, product supplies and parts are readily available in our store.
  • We service any make or model of sewing or embroidery machine in our in-store service center.
  • We service any make or model of vacuum cleaner in our in-store vacuum service center.

 WARRANTIES

We proudly stand behind our entire product line, and will support you should any product issues arise. This is our promise to you.

  • Because we carry only the highest quality products from our vendors, we are able to offer better warranty agreements for these products to you than you would find for lower quality products at a lesser retailer.
  • We honor manufacturers warranties in our service center for products for which we are an authorized dealer, whether you purchased the machine from us or not.